602-595-4200

We’re Looking for our next Client Concierge

Halpern Residential is a successful, award-winning and rapidly growing real estate brand in an innovative, forward-thinking and award-winning real estate brokerage. We are looking for a licensed real estate agent to work as our Client Concierge to help ensure an exquisite experience for our buyer and seller clients. All duties associated with this position are designed to create a better client experience while generating efficiency for Halpern Residential, enabling continued business growth and income expansion for all members of the Halpern Residential family. The duration of this role is a maximum of 18 months and is designed to teach the Concierge how to become a producing real estate agent whether that be as an independent agent or as a member of our team.

Duties include (but are not limited to):

  • Attending various buyer and seller meetings with the Director of Client Experience
  • Following, executing and tracking daily tasks (provided by Director of Client Experience)
  • Provide daily continual support for buyers and sellers, including showing homes, holding open houses, opening and preparing listings for showings, adding and removing sign riders/lockboxes from listings.

Responsibilities include (but are not limited to):

  • Research and Present CEO with New Systems and Syst Capabilities as Requested by CEO
  • Attend HR Events. Help Set Up and Break Down as Needed
  • Manage and Complete Tasks Currently due in CRM
  • Manage Daily/Weekly Checklist
  • Attend Team Meetings
  • Send or Deliver Halpern Residential Gifts and Items to Clients/SOI/Referral Sources/Network
  • Run Office/Ops Errands
  • Run CEO Personal/Family Errands as Needed
  • Elicit Listing Showing Feedback from Showing Agents via the Listing Showing Feedback Checklist
  • Run Client Errands
  • Add and Remove Sign Riders and Lockboxes From Listings As Needed
  • Deliver Halpern Residential Closed Buyer Home Staging and Closing Gift
  • Meet Vendors at Client Properties as Needed
  • Meet Photographer/Videographer at Listings – Arrive Early to Prep Home and Clients
  • Open Listings and Prepare Homes for Buyer Visits (Including Handling Pets)
  • Prepare Comps and Save in MLS
  • Operate and Maintain Showing Process Checklist
  • Connect with Clients on Social Media
  • Input all Buyer and Seller Activity into CRM
  • Log New Leads and Follow-up w/ Past Leads
  • Review Client Searches Daily and Send Clients Potential Homes to See
  • Act as Client Meeting Secretary
  • Provide Social Media Content from Field Work
  • Schedule Buyer Tours and Prepare Tour Packet
  • Create and Maintain Buyer MLS Searches and Portals and Interact with Buyers Daily
  • Show Homes to Buyers
  • Attend Showings at Listings as Needed
  • Assist CEO with Social Media Content Shooting and Creation
  • Conduct Open Houses and Input Leads into Open House Leads Process
  • Deliver Open House Feedback to Sellers
  • Create and Execute Buyer Action Plans
  • Create and Execute Seller Action Plans
  • Coordinate Showings with Sellers
  • Maintain a Robust Social Media Presence
  • Deal Retention
  • Manage Tasks Daily in Buyer and Seller Checklists
  • Gather Information from Listing Agents for Buyer Offer Strategy

Requirements

  • Must default to positivity
  • Must be tech savvy
  • Must value interpersonal relationships (we are 95% by referral)
  • Licensed real estate agent in the State of Arizona
  • Must be located in or around Central Phoenix
  • Proficient in various technologies, including but not limited to:  Google Drive, Google Docs, general CRM knowledge, general email programs, general knowledge and use of social media
  • Use of and/or familiarity with Apple products is preferred
  • Demonstrate high levels of organization
  • Task oriented
  • Excellent time management and ability to prioritize tasks and duties
  • Effective multitasking
  • Excellent verbal and written communication skills
  • Excellent attention to detail and problem solving
  • Must be able to think on one’s feet and read people on the fly
  • Schedule:  Work days are Wednesday through Sunday each week with Monday and Tuesday as days off.
  • “On Call” hours during work days are 8:00 AM to 8:00 PM

Pay, Vacation and Benefits

  • Salary:  $40,000.00 per year
  • Health Insurance:  100% employer paid health insurance for employee from Banner/Aetna
  • Vacation:  Halpern Residential strongly believes in taking time off to pursue your higher-self and build bonds with loved ones.  We will do our best to accommodate all reasonable vacation requests and do not set limits as long as the rest of the team is in balance and all work is accomplished prior to vacation starting.

If you believe you meet all of the above criteria and feel you would be a good fit on our team, please send cover letter and resume to admin@halpernresidential.com